Privacy Policy for Graphix Link

Last Updated: 20 November 2023

1. Introduction

Welcome to Graphix Link ("we," "us," or "our"). We are committed to protecting your privacy and your personal data. This Privacy Policy explains how we collect, use, and disclose personal information when you use our SaaS service, whether on a monthly or yearly subscription plan, and hosted within the European Union (EU). Please read this policy carefully to understand how your data is handled.

2. Data Controller

Graphix Link

Viale Monza 150, 20127 Milan, Italy

contact@graphixlink.app

3. Types of Data We Collect

3.1. Personal Data:

We may collect and process personal data, which may include, but is not limited to, the following information:

Your name
Contact information (e.g., email address)
Payment information (if applicable)
User account details
Billing and subscription information
Usage data, including log files
Cookies and usage tracking (please refer to our Cookie Policy)

3.2. Sensitive Data:

We do not intentionally collect sensitive personal data, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data, health data, or data concerning a person's sex life or sexual orientation.

4. How We Collect Data

We may collect data in the following ways:

4.1. Directly from You:

You provide personal information when you sign up for our service, subscribe, communicate with us, or use our service.

4.2. Automatically:

We may collect data automatically through cookies and other tracking technologies when you use our service.

4.3. From Third Parties:

We may receive data from third-party services, such as payment processors or analytics services.

5. Purpose of Data Processing

We process your personal data for the following purposes:

To provide you with access to our SaaS service.
To manage your subscription and billing.
To communicate with you regarding your account, service updates, and customer support.
To analyze usage data and improve our service.
To comply with legal obligations.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties. However, we may share your data with:

7.1. Service Providers:

We may share data with third-party service providers that assist us in operating our service.

7.2. Legal Obligations:

We may disclose your data if required by law, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.

8. Your Data Rights

You have certain rights regarding your personal data. These rights may include:

Access and rectification of your data.
Deletion of your data.
Restriction of processing.
Data portability.
Object to processing.
Withdrawal of consent.
To exercise these rights or if you have any questions, please contact us at contact@graphixlink.app.

9. Security Measures

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective from the date of posting.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: